Last updated: 7 December 2025

By accessing or using NuVenture Hub, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform.

1. Who we are

NuVenture Hub is a digital platform that helps entrepreneurs and teams generate business plans, pitch materials and related documents using AI-assisted workflows.

2. Information we collect

We collect the following categories of information:

• Account information – such as your name, email address, password, role/type of user and workspace details.
• Business plan content – the text, prompts, answers and uploaded materials you provide when generating or editing documents.
• Billing information – if you subscribe to a paid plan, we may collect basic billing details. Payments are processed by third-party providers; we do not store full card details on our servers.
• Usage & analytics data – including pages viewed, features used, clicks, device type, approximate location (based on IP), and session duration.
• Support communications – messages you send to our support channels, feedback forms or email correspondence.

3. How we use your information

We use your information to:

• Provide and maintain the NuVenture Hub platform and its features.
• Generate drafts of business plans, summaries and related content you request.
• Personalise templates, suggestions and guidance to your industry and location.
• Monitor platform performance, fix bugs and improve reliability.
• Communicate with you about updates, security alerts, billing and support.
• Analyse anonymised or aggregated usage patterns to improve our products.
• Comply with legal obligations and enforce our Terms of Use.

4. Use of AI and third-party providers

To generate content, we securely send parts of your prompts and inputs to trusted AI model providers. We take reasonable steps to minimise personally identifiable information in these requests where possible.

These providers are contractually restricted from using your data to train public models, except where you separately opt in or where their policies clearly allow anonymised, aggregated usage for safety and performance.

5. Legal bases for processing (where applicable)

Depending on your jurisdiction, we may process your data on the basis of:

• Contract – to provide the services you sign up for.
• Legitimate interests – such as improving our products and preventing abuse.
• Consent – for certain marketing communications or optional features.
• Legal obligations – e.g. complying with accounting or regulatory rules.

6. Cookies and tracking technologies

We use cookies and similar technologies to remember your session, keep you logged in, understand how features are used, and measure basic analytics. You can control cookies through your browser settings, but some features may not work properly if you disable them.

7. How we share information

We do not sell your personal data. We may share limited information with:

• Service providers – such as hosting, analytics, email and payment processors.
• AI model providers – to generate your requested outputs.
• Professional advisers – such as legal or accounting providers, where needed.
• Authorities – when required by law, court order or to protect rights and safety.
• Business transfers – if NuVenture Hub is involved in a merger, acquisition or sale of assets.

8. Data retention

We keep your account information and workspace documents for as long as your account is active, or as needed to provide the service. You can delete drafts and plans from within your account; they may remain in secure backups for a limited period before being permanently removed.

9. International data transfers

NuVenture Hub may use servers and service providers located in different countries. Where data is transferred across borders, we take reasonable steps to ensure an appropriate level of protection in line with applicable laws.

10. Security

We use technical and organisational measures designed to protect your information, including encrypted connections (HTTPS) and restricted access to production systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your rights

Depending on where you live, you may have rights including:

• Accessing the personal data we hold about you.
• Requesting correction of inaccurate or incomplete data.
• Requesting deletion of your data, subject to legal retention requirements.
• Objecting to or restricting certain types of processing.
• Exporting your data in a portable format, where technically feasible.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding.

12. Children’s privacy

NuVenture Hub is not intended for children under the age of 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

13. Third-party links

Our website may contain links to third-party sites or services. We are not responsible for the content, security or privacy practices of those third parties. We recommend reviewing their privacy policies before providing any information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology or our services. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you within the platform or by email.

15. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy, you can reach us at:

• Email: privacy@nuveturehub.com
• Support: via the contact form on our contact page

This page is provided for general information purposes and does not constitute legal advice. You should consult your own legal adviser to ensure compliance with local laws and regulations.